Organization: Association on Aging in New York (AANYS)
Position Type: Full-Time, Two-Year Grant-Funded
Reports To: Director of Programs / Executive Director
Location: Albany, NY (Hybrid or statewide travel as needed)

Position Summary

The Employee Caregiver Support Liaison (ECSL) will support the statewide network of Area Agencies on Aging (AAAs) and aging-services partners by developing, implementing, and evaluating programs that assist working caregivers employed by medical centers, hospitals, long-term care facilities, and other large employers across New York State.

This two-year, grant-funded position will serve as a statewide resource, providing technical assistance, training, program development, and capacity-building to help employers better understand and support the needs of working caregivers. The ECSL will also foster partnerships between employers and community-based aging services to reduce caregiver stress, improve worker retention, and strengthen the continuum of home- and community-based supports.

Current position will be located in the Erie county area.

Key Responsibilities

1. Technical Assistance to Employers

• Provide guidance and consultations to medical centers, health systems, and employer HR departments on building caregiver-supportive workplace policies.
• Assist employers in developing caregiver resource guides, support programs, and internal caregiver navigation pathways.
• Advise employers on leveraging community-based services through AAAs, NY Connects, and other aging network partnerships.

2. Statewide Caregiver Resource Coordination

• Maintain a strong working knowledge of New York’s aging-services network, including respite supports, home care, E-MDTs, caregiver support programs, long-term care resources, and benefits available through AAAs.
• Build and strengthen referral pathways between employers and local aging-service providers.
• Develop and maintain statewide resource materials for working caregivers.

3. Program Development & Implementation

• Lead the development of scalable, evidence-informed caregiver support models that employers can adopt.
• Coordinate pilot programs with selected medical centers or health systems during the grant period.
• Create tools, templates, and best-practice guides for employer implementation.

4. Training & Education

• Deliver trainings and workshops for employers, HR teams, EAP staff, and community partners on topics such as:
  • Balancing work and caregiving
  • Understanding long-term services and supports
  • Elder abuse awareness and prevention
  • Dementia care
  • Caregiver stress and burnout prevention
• Provide presentations at statewide and regional conferences hosted by the Association on Aging in NY.

5. Data, Reporting & Evaluation

• Track employer participation, program adoption, and caregiver outcomes as required by the grant funder.
• Produce quarterly and annual reports demonstrating progress, challenges, and lessons learned.
• Use data to create recommendations for sustainability beyond the grant period.

6. Grant Compliance & Collaboration

• Ensure all activities, deliverables, and reporting meet grant requirements.
• Work closely with the Association’s leadership, grant partners, and state agencies to implement the project.
• Support efforts to identify additional funding or partnerships to continue the initiative after the two-year grant ends.

Required Qualifications

• Bachelor’s degree in Social Work, Gerontology, Public Health, Human Services, Health Care Administration, or a related field.
• Minimum 3–5 years of experience in aging services, caregiver support, human services, healthcare coordination, or related work.
• Understanding of New York’s aging network, including Area Agencies on Aging, NY Connects, and long-term services and supports.
• Experience building partnerships with employers, healthcare systems, or community providers.
• Strong communication, training, and public speaking skills.
• Ability to work independently and manage statewide projects.
• Demonstrated ability to collect, analyze, and report program data.

 

Core Competencies

• Collaboration & Partnership-Building — Skilled at engaging employers, AAAs, and community partners.
• Program Development — Ability to design resources, toolkits, and scalable models.
• Cultural Competence — Sensitivity to diverse family and caregiving experiences.
• Data-Driven Planning — Able to measure outcomes and adjust programs as needed.
• Advocacy — Promotes caregiver-friendly policies and supports aging in place.
• Communication Excellence — Strong public speaking and interpersonal skills.

Work Environment

• Hybrid work with significant virtual engagement; some statewide travel is required.
• Occasional evening or weekend events for training or conferences.

Position Duration & Funding

This is a two-year, grant-funded position. Continuation beyond the grant period is contingent upon future funding. The successful candidate should be comfortable with grant timelines and deliverables.

Please visit the following link to submit your application: Employment Application - Association on Aging in New York – Fill out form